Welcome Visitor

FAQ - Frequently Asked Questions

Sound Check: 
Click here to listen to a simple mp3 sound. 

No Sound or Missing Image
Cache - How to Clear
CELLA Locator training materials
Changing a student's profile
Deleting/Changing Test Reports
Enrolling students

Email --changing account contact info
Forgot Username or Password
Login problems
Mis-scored test
Password reset problems
Performance Categories
Report ID: how to find. 
Seeing another school 
Teacher Account Creation
Students do not appear on test assignment page.
Transfer students between teachers within a school (school & district admins)
Transfer students between schools (district admins)

If you are in a school system and encounter any problems during testing, contact your district staff for assistance. If they are unable to resolve the issue, they are authorized to reach our technical experts who will solve your problem.

If you are in an independent school with its own License, click here to send our tech support team an email. We will try to respond within four hours during normal business hours (Eastern time zone).

Thank you,
AWSchoolTest Support Team